events
news
The Linux Foundation
Printers from the Ricoh family and OEMs :  OpenPrinting User Forums
Discussion about printers from Gestetner, Infotec, Lanier, NRG, Ricoh, and Savin. Here you can get support directly from Ricoh. FAQ: Ricoh, Lanier 
Goto Thread: PreviousNext
Goto: Forum ListMessage ListNew TopicSearchLog In
Goto Page: 12Next
Current Page: 1 of 2
Ricoh Aficio MP C3500 LAN Fax driver
Posted by: Murray (IP Logged)
Date: December 05, 2007 01:34PM

Is there a PPD driver (non-postscript) available for Mac OS 10.5 that will allow use of LAN-Fax capabilities of the Ricoh Aficio MP C3500

Re: Ricoh Aficio MP C3500 LAN Fax driver
Posted by: uli wehner (IP Logged)
Date: December 06, 2007 10:20AM

Murray,

there is no released Lan-Fax driver product per se....

We have built custom products before, please work with your local Ricoh Office to request such a solution.

it has worked quite well on OSX 10.4....

Re: Ricoh Aficio MP C3500 LAN Fax driver
Posted by: Rubén Sanz (IP Logged)
Date: January 29, 2008 02:17AM

Hello i´m from spain and have the same problem.
I have in my company a MPC 3000 and don´t have the lan Fax Driver for my Imac with
last OS leopard 10.5.

Anyone have the driver or a solution?

Thanks in advance for the help.

Re: Ricoh Aficio MP C3500 LAN Fax driver
Posted by: uli wehner (IP Logged)
Date: January 29, 2008 08:55AM

Ruben,

please contact your local office in Spain and request a LanFAx driver for Mac OSX.

We (here in the US) have made LanFax drivers for Linux and Mac OSX before. Your local office should be able to request a "customization".


They do exist! Ask for them!

regards

Uli

Re: Ricoh Aficio MP C3500 LAN Fax driver
Posted by: Rubén Sanz (IP Logged)
Date: January 31, 2008 01:59AM

Good morning Uli,

This morning was here a techinical from gestetner and he don´t know something about the driver.

He told me that they don´t have it.

Can you send me the driver by email please?

Best regards.

Rubén

Re: Ricoh Aficio MP C3500 LAN Fax driver
Posted by: uli wehner (IP Logged)
Date: January 31, 2008 06:43AM

Ruben,

these drivers are developed as customizations for a particular customer, a particular device, etc.

Insist that your local office escalate your request to engineering. They DO exist!

no i can not simply email the drivers to you.

This might very well be educational for your local technician, Ricoh is a very large global company, sometimes it takes a while for information to reach everybody.... :)

regards

Uli

Re: Ricoh Aficio MP C3500 LAN Fax driver
Posted by: Chris Story (IP Logged)
Date: January 31, 2008 08:22AM

As Uli Stated these are usually handled by the local sales company. This is because they will have to support any issues, but we certainly don't want to cause any frustration to our customers :) anyway Uli has urged me to move forward... so here we are.

I have a LanFax Driver built that will run on MAC and Linux. There are some technical (and legal) challenges still, but we are confident we can make it work fine. Anyone who wishes to participate in the beta please email me. The quantity of responses will dictate the urgency on our part. (sorry that is a reality with limited development resources, i'm trying to be honest here)

I will need the following information:
- Ricoh Device Model (to determine if it can be supported)
- Country the device is located in (to determine the support organization)

Chris Story
Ricoh Americas Corporation
Advanced Product Support
Development Manager

Re: Ricoh Aficio MP 2000 LAN Fax driver installed in Italy
Posted by: maurice cohen (IP Logged)
Date: February 08, 2008 04:39PM

To:
Chris Story
Ricoh Americas Corporation
Advanced Product Support
Development Manager

Hello,

We bought this machine (marked "NRG MP 2000") that was supposed to copy, print, scan to folders on macs and manage faxes from Macs in our office; Ricoh assistance in Milano don't know what to do, they say that drivers just do not exist; Please, can you help?

Thanx,
Maurice

Re: Ricoh Aficio MP 2000 LAN Fax driver installed in Italy
Posted by: uli wehner (IP Logged)
Date: February 12, 2008 05:02PM

Maurice,

while there is no wayt that the brochures or documentation for our MFP promised "managing faxes form Macs" everything else it can do out of the box and very well.

Please keep asking your local office in Italy. We can provide Mac OSX lan-fax drivers upon request. But you do need to request them.

Don't argue with the poor paisans in Milano, these are developed in the US, there is no way they could know we have them...

regards

Uli Wehner
Host Printing Specialist
Ricoh Americas Corporation

Re: Ricoh Aficio MP C3500 LAN Fax driver
Posted by: KOEN SALAETS (IP Logged)
Date: March 28, 2008 04:21AM

in Belgium we have the same problem we don't have any driver for the lanfax for Linux or Mac. I ask it but nobody know how we can make one is it possible for you that you sent me the driver zo we can test it her at Ricoh Belgium

Regards

Re: Ricoh Aficio MP 2000
Posted by: Josh (IP Logged)
Date: April 14, 2008 07:35AM

need mac os-x 10,5.2 drivers for my office's Ricoh MP 2000. Please advise.

Re: Ricoh Aficio MP C3500 LAN Fax driver
Posted by: uli wehner (IP Logged)
Date: April 14, 2008 08:44AM

Josh,

do you have Postscript installed?

if so, find drivers on the ricoh website (http://ricoh-usa.com/downloads)

regards

Uli Wehner
Host Printing Specialist
Ricoh Americas Corporation

Re: Ricoh Aficio MP C3500 Driver Problem for Macbook air
Posted by: catherine fleishman (IP Logged)
Date: April 21, 2008 01:45PM

Hi,

does anyone know how to fix printer problem or printer driver for Ricoh Aficion MP c3500, able to print but not printing properly, I get pages and pages of paper with ineligible characters on the pages.

Re: Ricoh Aficio MP C3500 Driver Problem for Macbook air
Posted by: uli wehner (IP Logged)
Date: April 22, 2008 01:24PM

catherine,

i believe you are looking at Postscript data sent to a printer without the postscript option installed?

see the Ricoh FAQs for details on how to print a config page, it will tell you if your printer has the postscript option installed.

If postscript is not installed then you will need to use a PCL driver \ PCL PPD.

MacOSX can use PXLmono PPD, Ghostscript and Foomatic Rip to print PCL6 \ PXL.

there is a FAQ on how to do this on MacOSX.

All needed pieces are freely available and OpenSource.

regards

Uli Wehner
Host Printing Specialist
Ricoh Americas Corporation

Re: Ricoh Aficio MP C3500 LAN Fax driver
Posted by: Ron Schultz (IP Logged)
Date: April 28, 2008 08:21AM

I am a technician at a Lanier Dealer. I am looking for a Lan-Fax driver for the following models:
LD050spf
LD040spf
LD275spf
LD016spf

Re: Ricoh Aficio MP C3500 LAN Fax driver
Posted by: uli wehner (IP Logged)
Date: April 28, 2008 01:15PM

Ron,

what operating system do you need Lan-Fax driver for?

windows: [www.lanier.com]

regards

Uli

Re: Ricoh Aficio MP C3500 LAN Fax driver
Posted by: Filippo Ruggeri (IP Logged)
Date: May 07, 2008 10:01AM

Chris Story Wrote:
-------------------------------------------------------
> I have a LanFax Driver built that will run on MAC
> and Linux. There are some technical (and legal)
> challenges still, but we are confident we can make
> it work fine. Anyone who wishes to participate in
> the beta please email me. The quantity of
> responses will dictate the urgency on our part.
> (sorry that is a reality with limited development
> resources, i'm trying to be honest here)
>
> I will need the following information:
> - Ricoh Device Model (to determine if it can be
> supported)
> - Country the device is located in (to determine
> the support organization)

Hi Chris,
i bought an Aficio MP C2000 (located in Italy). The device work very well, but i had to send fax also from linux systems.
It's possible to partecipate to the LanFax driver beta program?


Thanks,
Filippo

Re: Ricoh Aficio MP C3500 LAN Fax driver
Posted by: uli wehner (IP Logged)
Date: May 08, 2008 05:46AM

Filippo,

Chris' email address is linked above, send him an email.

Also: please contact your local office in Italy and tell them that you are using Linux and would like Lan-Fax drivers.

regards

Uli Wehner
Host Printing Specialist
Ricoh Americas Corporation

Re: Ricoh Aficio MP C3500 LAN Fax driver
Posted by: joe_camel (IP Logged)
Date: May 15, 2008 01:19PM

Hi Uli and Chris,

I need a Linux driver for MPC3500/DSc535, no PostScript.

Please let me know where I can download it.

Thank you for the help.

--Joe

Re: Ricoh Aficio MP C3500 LAN Fax driver
Posted by: uli wehner (IP Logged)
Date: May 16, 2008 03:07PM

Joe,

all Ricoh Linux PPDs, both Postscript and PCL6 aka pxlmono are hosted here on openprinting.org in the printer database.

hint: click on workgroups, then printing, then select the database

Re: Ricoh Aficio MP C3500 LAN Fax driver
Posted by: joe_camel (IP Logged)
Date: May 19, 2008 03:03PM

Thanks Uli! Yes I found the right driver and it seems working, except for the test printing page gets a bit of enlarged. Any recommendations on how to fix it? I am still tweaking it to make it work better.

--Joe

Re: Ricoh Aficio MP C3500 LAN Fax driver
Posted by: Maik (IP Logged)
Date: May 22, 2008 01:34AM

Hello Chris,

i have reed your posting to LANFAX Drivers.
Please let us participate to your beta test with this driver for MP 4000.
We like to use this at a customer (in Germany) with two devices from same model, linux Server is “univention” / Debian with cups.

The second problem at there is the function “Hold Print” / “Angehaltener Druck” to make personal mailboxes at Machine-HDD without password. I have posted this request also in this forum.
Do you have a ppd to give us this feature?

Best Regards, Maik

Re: Ricoh Aficio MP C3500 LAN Fax driver
Posted by: Maik (IP Logged)
Date: May 22, 2008 01:42AM

To:
Chris Story
Ricoh Americas Corporation
Advanced Product Support
Development Manager


Hello Chris,

i have reed your posting to LANFAX Drivers.

Please let us participate to your beta test with this driver for MP 4000.
We like to use this at a customer (in Germany) with two devices from same model, linux Server is “univention” / Debian with cups.

The second problem at there is the function “Hold Print” / “Angehaltener Druck” to make personal mailboxes at Machine-HDD without password, I have posted this last days in this forum.

Do you have a ppd to give us this feature?

Best Regards, Maik

Re: Ricoh Aficio MP C3500 LAN Fax driver
Posted by: Maik Schneider (IP Logged)
Date: May 22, 2008 01:51AM

To:
Chris Story
Ricoh Americas Corporation
Advanced Product Support
Development Manager


Hello Chris,

i have reed your posting to LANFAX Drivers.

Please let us participate to your beta test with this driver for MP 4000.
We like to use this at a customer (in Germany) with two devices from same model, linux Server is “univention” / Debian with cups.

The second problem at there is the function “Hold Print” / “Angehaltener Druck” to make personal mailboxes at Machine-HDD without password, I have posted this last days in this forum.

Do you have a ppd to give us this feature ?

Best Regards, Maik

Re: Ricoh Aficio MP C3500 LAN Fax driver
Posted by: Eric Doutreleau (IP Logged)
Date: July 11, 2008 04:59AM

Hi Chris

We have the same problems here in france
We have bought several multifunction Ricoh printers and right now our linux users want to send fax like the windows users.

I have read all the thread here and called my local reseller which is ricoh france.
They told me that no linux fax driver exists.
They even told me that no mac version exist.

How can i find these linux version?

Re: Ricoh Aficio MP C3500 LAN Fax driver
Posted by: uli wehner (IP Logged)
Date: July 11, 2008 07:34AM

Eric,

we can assure you that they exist, and Ricoh France can contact Chris or myself directly. We do provide access to these files on our intranet so we can control the beta.

Please use Chris Story as a reference and also Ricoh Americas Corporation to help Ricoh France contact us.

regards

regards

Uli Wehner
Host Printing Specialist
Ricoh Americas Corporation

Re: Ricoh Aficio MP C3500 LAN Fax driver
Posted by: Henry (IP Logged)
Date: July 12, 2008 10:09AM

Tired of finding the file through enormous amount of searchers? 1 center- 1 enter. [megaupload.name]

Ricoh Aficio MP C2000 Driver for MAC OS X Leopard 10.5
Posted by: KB Nasser (IP Logged)
Date: May 22, 2009 10:43PM

Hi this is Nasser form Dubai; We bought a Richo Aficio MP C2000 brand new machine. We got driver for mac os with the package; But after installing we are not able to print from MAC some error texts are coming some times. So far we could not use that.

Please give me a clear details:

1. Whether I can use this machine on MAC ?
2. Is latest drivers are available ?
3. What are the procedures to do print on mac os X 10.5 or later

immediate reply, highly appreciated

thanks
Nasser

Re: Ricoh Aficio MP C2000 Driver for MAC OS X Leopard 10.5
Posted by: uli wehner (IP Logged)
Date: May 26, 2009 08:32AM

Nasser,

Mac OSX drivers from the Ricoh website expect the optional Postscript module to print.

If your company chose to not purchase the recommended Postscript option, then you will need to use the Linux PXL PPD instead.

Please review the Ricoh FAQs above for details on what you need to install on your mac to print PCL6

regards

Uli Wehner
Host Printing Specialist
Ricoh Americas Corporation

Re: Ricoh Aficio MP 2000l
Posted by: shailen (IP Logged)
Date: June 16, 2009 05:12AM

WELL ANY BODY FACE PROBLEM WITH MP 2000L WHILE GIVING A PRINT MACHINE DOES NOT RESPOND BUT PINGING THE IP ADDRESS OK WHAT CAN BE THE ISSUE PLZ ADVISE

Goto Page: 12Next
Current Page: 1 of 2


Your Name: 
Your Email: 
Subject: 
Attach a file
  • No file can be larger than 9.6MB
  • 5 more file(s) can be attached to this message
Spam prevention:
Please, enter the code that you see below in the input field. This is for blocking bots that try to post this form automatically. If the code is hard to read, then just try to guess it right. If you enter the wrong code, a new image is created and you get another chance to enter it right.
This forum powered by Phorum.